Streaming video through car stereo won’t play sound, but music will still play.

Hi , my iPhone 11Pro does not play sound whenever i try to stream video in my car or play games in my car . It plays music just fine , but is unable to play audio whenever I try to stream video , or even try to play videos from the Photos app. Or play games. The sound comes for 0.5 second and then vanishes . Please suggest a fix.

I have tried connecting and disconnecting bluetooth , as well turning my device on and off. Also have tried restarting my phone, changed every setting I could, and updated my phone.

iPhone 11 Pro

Posted on Nov 1, 2020 11:14 PM

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1 reply

Nov 5, 2020 2:40 PM in response to Skippy14PD

Hi Skippy14PD,


We're glad you've come to Apple Support Communities for help with this issue playing audio through your car using Bluetooth. We're certainly happy to look into it with you and help determine why these apps aren't playing through your car's stereo.


Let's take steps to isolate the issue. Since your car stereo is produced by a third-party, we want to mention that we may refer you to your vehicle manufacturer for further assistance, if we determine your iPhone itself is working as expected.


To start, let us know if the steps in this guide help, under the section titled, "Connect using Bluetooth":


How to connect your iPhone, iPad, or iPod touch to your car


We're here for you if you've got any questions.


Have a great day!

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Streaming video through car stereo won’t play sound, but music will still play.

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