Can’t FaceTime on cellular data

Hello,


I can’t FaceTime on my 3G/4G and I don’t know why. When I try to, it just says ‘NO NETWORK CONNECTION connect to a wifi network to use (null)’.


i have attached the screenshot below.

iPhone XR

Posted on Nov 2, 2020 12:04 AM

Reply
1 reply

Nov 5, 2020 2:50 PM in response to SaffronX

Hi SaffronX,


It sounds like you are experiencing issues making FaceTime calls over cellular data. We can help with this.


We'd recommend starting with the steps listed here: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch


If you continue to experience issues, we'd recommend contacting your carrier to make sure there are no restrictions on your account.


Take care!

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Can’t FaceTime on cellular data

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