Apple watch update and pair issue

So I was originally just trying to install an update on my Apple Watch. I had just restarted it so that I could then update it. After this, my Apple Watch wasn't showing up on the checking for updates section of my phone. I decided to reboot both of them so that they could sync. What this ended up doing was unpairing them. This wouldn't be a problem except it now won't pair the two again, and the phone app still seems to think that they're paired. The watch itself is telling me to put the watch near the phone. Doing that doesn't seem to do anything. The phone is stuck on checking for updates, and the watch is stuck on pair with phone. I don't want to factory reset the watch because I don't have a backup. Both have wifi and bluetooth turned on. The watch is I believe a series 3, and the phone is the new SE.

Apple Watch

Posted on Nov 2, 2020 10:46 AM

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Nov 6, 2020 9:15 AM in response to MedzApple

Hey MedzApple,


Thank you for using Apple Support Communities!


We hear that you're having issues updating your Apple Watch. We can help.


The steps outlined here can help update your Apple Watch:


Update your Apple Watch - Apple Support


"If you need help updating

Try these steps:

  1. Make sure that your Apple Watch connects to its charger
  2. Restart your Apple Watch. Press and hold the side button until you see Power Off, then drag the slider. To turn your watch on again, press and hold the side button.
  3. Restart your paired iPhone.
  4. Try to start the update again. 

If the update won't start, open the Watch app on your iPhone, tap General > Usage > Software Update, then delete the update file. After you delete the file, try to download and install watchOS again.

Learn what to do if you see 'Cannot Install Update' when updating Apple Watch."


Cheers!

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Apple watch update and pair issue

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