iPhone 12 Pro Does Not Ring

The mute is OFF, the ringer is set for the loudest setting, it is not in Airplane mode. However, it does not ring when I receive a call. It does vibrate and I get a full screen view of who’s calling.

Posted on Nov 2, 2020 12:13 PM

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Question marked as Top-ranking reply

Posted on Jan 25, 2021 4:22 AM

One reason why your iPhone 12 is not ringing, may be because your block unknown callers feature is turned on. To turn this off, Start the Settings app and go to Phone and then switch off Silence Unknown Callers. ... Start the setting app and go to General > Reset and tap Reset Network Settings

39 replies

Dec 7, 2020 8:31 AM in response to Roadking Queen

This is a user to user only forum. Apple reps don't respond to questions here.


You have a new phone, which came with 90 days of free technical support or 2 years if you purchased AppleCare+ when you bought the phone.


Contact Apple directly. You can call them (in the US) at 800-MY-APPLE or use the Contact Support button at the top of this page, or schedule an Appointment at your Apple Store Genius Bar if you have a store near you which is open.

Dec 7, 2020 8:28 AM in response to Monicads

Okay, I have had this iPhone12 since it came out. I have had enough Apple stuff through the years to know about sound settings, ring settings, vibrate settings, rebooting and any other suggestion provided. I’ve done all of it. Where are the Apple reps to answer this problem as I seem not to be the only one having it!!! I did get Apple care as it was less than Verizon care.

Jan 7, 2021 8:55 PM in response to Ezramon

My iPhone Pro Max still isn’t ringing? Why in the world is Apple not fixing this? This is classic Apple. Thousands of people complaining about a major glitch, posting all over the Internet and on Apple Discussions, and for months, and Apple does nothing, doesn’t respond to any of us. Great customer service Apple. I can’t even tell when people call me.

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iPhone 12 Pro Does Not Ring

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