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I received a message saying my Apple ID and phone are now being used for I Message and FaceTime on a new IPad. It was not me. What should I do?

I have received a report from Apple that my Apple ID and phone # are now being used for I Message and FaceTime on a new IPad. It was not me. What should I do?

iPhone 7, iOS 13

Posted on Nov 2, 2020 4:34 PM

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Posted on Nov 2, 2020 5:19 PM

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.


Apple ID device list -Check to see where you‘re signed in.    


 Apple ID Password Change.      


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.



1 reply
Question marked as Best reply

Nov 2, 2020 5:19 PM in response to Mctot

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.


Apple ID device list -Check to see where you‘re signed in.    


 Apple ID Password Change.      


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.



I received a message saying my Apple ID and phone are now being used for I Message and FaceTime on a new IPad. It was not me. What should I do?

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