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Why can’t i turn on my wifi on my iPhone 6? And how possibly can i fix it?

Why can’t i turn on my wifi on my iPhone 6? And how possibly can i fix it?

Posted on Nov 2, 2020 9:15 PM

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Question marked as Top-ranking reply

Posted on Nov 7, 2020 7:17 AM

Hey Myllo7,


If we understand correctly, you're unable to turn on your Wi-Fi on your iPhone due to the setting being grayed out. For this, start with restarting your iPhone as this can resolve many issues: Restart your iPhone


Then, we'll want to ensure that your iPhone is updated. Since you're not able to use Wi-Fi, you'll want to update using a computer. Be sure to back up first:


How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


If you're still unable to turn on Wi-Fi, reset the network settings. This will reset all network settings, including Wi-Fi passwords, VPN, and APN settings. Be sure you have your passwords handy before resetting. When you're ready, tap Settings > General > Reset > Reset Network Settings.


If you're still not able to turn on Wi-Fi you'll want to have your iPhone serviced. To look into your available options reach Apple Support here: Get Support


Thanks for using Apple Support Communities.


Take care.

1 reply
Question marked as Top-ranking reply

Nov 7, 2020 7:17 AM in response to Myllo7

Hey Myllo7,


If we understand correctly, you're unable to turn on your Wi-Fi on your iPhone due to the setting being grayed out. For this, start with restarting your iPhone as this can resolve many issues: Restart your iPhone


Then, we'll want to ensure that your iPhone is updated. Since you're not able to use Wi-Fi, you'll want to update using a computer. Be sure to back up first:


How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


If you're still unable to turn on Wi-Fi, reset the network settings. This will reset all network settings, including Wi-Fi passwords, VPN, and APN settings. Be sure you have your passwords handy before resetting. When you're ready, tap Settings > General > Reset > Reset Network Settings.


If you're still not able to turn on Wi-Fi you'll want to have your iPhone serviced. To look into your available options reach Apple Support here: Get Support


Thanks for using Apple Support Communities.


Take care.

Why can’t i turn on my wifi on my iPhone 6? And how possibly can i fix it?

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