Airpods pro serial number different

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Airpods pro serial number different

Hi community,

recently I bought an airpods pro. When its connected to my iphone, the serial number shown on the phone is different from the serial number on my airpods’s casing. And the serial number shown on the phone is not found on apple warranty search. Please help. Thanks

Posted on Nov 3, 2020 3:20 PM

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Answer 1

Joseph_S.

Community Specialist

Nov 8, 2020 7:11 AM in response to Wandefubee

Hi Wandefubee,

It seems you're having trouble with your AirPods serial number and we can help.

Where were your AirPods purchased?

Try contacting Apple Support for help with verifying your purchase information:

Contact Apple Support

Thanks for using the Apple Support Communities.

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Airpods pro serial number different

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