Sim locked
I just bought bought a iPhone 11 brand new and it says it’s sim locked. How do I find out what carrier it is or how to unlock it thanks
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I just bought bought a iPhone 11 brand new and it says it’s sim locked. How do I find out what carrier it is or how to unlock it thanks
It should have told you when you made the purchase. Otherwise, you would need to call Apple Support and ask them. You will need to give them the serial number and possibly the IMEI from the box.
Apple is the only one that sells unlocked phones.
It should have told you when you made the purchase. Otherwise, you would need to call Apple Support and ask them. You will need to give them the serial number and possibly the IMEI from the box.
Apple is the only one that sells unlocked phones.
Once it was originally purchased from an authorized Apple reseller, the countdown started for the warranty. Selling it on Marketplace is not an authorized reseller, so whomever this guy was may have been the original purchaser, or may not have. And you can replace the plastic on the box quite easily.
Micah7841 wrote:
It was never touched I was the first person to take it out of the box still had the plastic on it
That's irrelevant. It stopped being "new" the minute it was sold by Apple or another authorized retailer to the original purchaser.
If you buy a new car, and don't ever even get in and start the engine, you can not then sell it to someone else as "new". It is no longer new. It is used.
Same thing.
Ok thanks I guess I’ll have to call bought it off a guy on marketplace he didn’t know if it was unlocked or not
You're welcome.
Micah7841 wrote:
Ok thanks I guess I’ll have to call bought it off a guy on marketplace he didn’t know if it was unlocked or not
In which case you did NOT buy a "brand new" iPhone.
It was never touched I was the first person to take it out of the box still had the plastic on it
Sim locked