You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro unexpected restart

My laptop keep restarting unexpectedly out of nowhere. My laptop was working fine until today it keeps restarting at random. My laptop software is up to date and I also did a virus scanned and it said zero virus. I also did a NVRAM reset and SMC reset. Has this happen to anyone and if they know how to fix it. Thank you in advance.




[Re-Titled by Moderator]

MacBook Pro 13″, macOS 10.15

Posted on Nov 3, 2020 6:42 PM

Reply
3 replies

Nov 3, 2020 7:55 PM in response to John Galt

Hi John


No, there is no message. It would just restart and bring me to the log in screen. I would be using my laptop then the screen goes blank and then the log in screen appear. Then I log in again and everything seems to be normal.


The virus scanner, I downloaded that after the issue started happening to check if my laptop had a virus. I didn’t have a virus scanner prior. Usually, I just use my laptop for school so I’m never on an unknown website. I also haven’t downloaded anything recently.


MacBook Pro unexpected restart

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.