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Screenshot comes out dark on mac mini

When I use the screenshot app, the image that's generated is very dark, as compared with the original display. What can I do to fix this?


For instance, my screen appears white as I enter this post. However, a screen grab of the post is very grey. This makes the app pretty much unusable for me.



Mac mini 2018 or later

Posted on Nov 4, 2020 11:54 AM

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Question marked as Top-ranking reply

Posted on Nov 9, 2020 8:14 AM

Hi there,


I have resolved the problem. It was due to a brightness slider I had installed on my toolbar. It seems brightness must be set at 100% for the Mac OS provided Screenshot application to work correctly.


Thanks very much to Apple Support for helping me out (I had contacted them shortly after submitting my post).


:)

3 replies
Question marked as Top-ranking reply

Nov 9, 2020 8:14 AM in response to Nicholas_B2

Hi there,


I have resolved the problem. It was due to a brightness slider I had installed on my toolbar. It seems brightness must be set at 100% for the Mac OS provided Screenshot application to work correctly.


Thanks very much to Apple Support for helping me out (I had contacted them shortly after submitting my post).


:)

Nov 9, 2020 7:41 AM in response to new_mac_amateur

Hey there new_mac_amateur,


Thanks for reaching out to Apple Support Communities. We understand that you're having some issues using a screenshot app. We're happy to provide some assistance.


To clarify, is this a third-party app? If so, we recommend contacting the app developer:


How to contact an app developer


To take a screenshot on your Mac, take a look here:


Take a screenshot on your Mac


We hope this helps.


Have a great day!

Screenshot comes out dark on mac mini

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