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m4x1k Author

Level 1

104 points

iPhone 12 OLED Screen Issue

Hello. I bought two iPhone 12 and both has the same issue. In dark surrounding on any brightness lower than 90-100% screen has this ugly glowing! Black pixels are not turning off in dynamic scenes. In static scene black pixels turning off after few seconds.

My video shows it in video and in clock app.

https://youtu.be/BAWSIf2oVlE

And this is comparison by another one person who have this problem but with iPhone 12 Pro. iPhone 12 Pro vs iPhone XS screen.

That’s not normal at all. I post it to support and they said I should wait more. That’s just great...

iPhone 12, iOS 14

Posted on Nov 4, 2020 2:16 PM

Top-ranking reply

dreamingstar

Level 1

13 points

Posted on Nov 5, 2020 11:23 PM

Lots of people in Korea have this problem too, I just hope that it can be solved by software update.

When I boot up my iphone 12pro, and when I watch dark video especially including black color, the OLED doesn't show me the complete black color. I really hope that it is just a software bug and can be fixed by software update.

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1,490 replies

Sharule

Level 1

4 points

Nov 14, 2020 2:42 AM in response to Aeros92

they will delete negative comments about that SW version. but...

Nov 14, 2020 3:15 AM in response to Sharule

They don’t want negative publicity. The problem is still there also with 14.3

I believe more and more that is will get an Field Service campaign.

Nov 14, 2020 8:26 AM in response to m4x1k

Have the same Issue on iPhone 12 pro

its really annoying in the night

what should i do? wait till it's get official by apple?

Sharule

Level 1

4 points

Nov 14, 2020 8:36 AM in response to Shiwen_DD

what if there is no news and return policy? a camera issue with the iphone 5 was too obvious. This is less obvious and they might ignore it.

Nov 14, 2020 12:22 PM in response to m4x1k

my iphone 12 pro max got yesterday has the same problem. I noticed that turning off the energy saving problem disappears. the problem shows up with a green tint.

BR19

Level 1

8 points

Nov 14, 2020 4:52 PM in response to m4x1k

Same problem here in iPhone 12, iPhone 12 mini and iPhone 12 Pro! It seems like it’s a problem in all iPhone 12 models

i_Mike

Level 1

6 points

Nov 14, 2020 5:57 PM in response to m4x1k

I was going to buy the 12 pro max but this looks like major hardware issue - I’m going to wait a month or so for official statement and fix from Apple.

marcpodi

Level 1

4 points

Nov 14, 2020 7:28 PM in response to Sguy7777788882222

Surprise it’s on 14.1 too. Have you seen the first image of this thread? Why are you certain that Pro and Non-Pro iPhone 12s have different panels? They are just software limited brightness right?

Nov 14, 2020 7:37 PM in response to akirah1122

The max and min brightness works for me only one time, then it keeps glowing no matter the brightness level is.....my iPhone X works perfect!!

marcpodi

Level 1

4 points

Nov 14, 2020 10:04 PM in response to ankitm2105

I'm eager to get this solved 'cause I bought it at a ridiculous price. A PRO with serious PROblem isn't acceptable.

marcpodi

Level 1

4 points

Nov 15, 2020 12:07 AM in response to Sguy7777788882222

I would not comment on the green tint because it's just an effect perceived by the camera. What we should be focusing on is the raised black levels on a supposedly pure black image.