Apple Event: May 7th at 7 am PT

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Notification sounds not working

When are they going to fix the notification sounds not working? About a month after buying my new iPhone 11pro this summer, an “update” came out & my text notifications stopped working. After trying all the online “fixes” (such as disabling DND), consulting AppleCare multiple times, 3 complete phone wipes, and eventually (another) new phone, it’s still not working properly! Anyone else?

iPhone 11 Pro, iOS 14

Posted on Nov 5, 2020 6:30 AM

Reply
Question marked as Best reply

Posted on Nov 6, 2020 1:36 PM

If your phone screen is locked and you have Apple watch on, your phone will not get a notification sound. Your watch will. If your phone is open, meaning it's in use, your phone will get a notification sound. This is by design. If by some odd chance you were getting notification sounds on both devices, even with the iPhone screen locked, things were not working as designed.


See this link about notification on devices --> Notifications on your Apple Watch - Apple Support

3 replies
Question marked as Best reply

Nov 6, 2020 1:36 PM in response to scdrummergirl

If your phone screen is locked and you have Apple watch on, your phone will not get a notification sound. Your watch will. If your phone is open, meaning it's in use, your phone will get a notification sound. This is by design. If by some odd chance you were getting notification sounds on both devices, even with the iPhone screen locked, things were not working as designed.


See this link about notification on devices --> Notifications on your Apple Watch - Apple Support

Notification sounds not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.