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Notification sounds not working

When are they going to fix the notification sounds not working? About a month after buying my new iPhone 11pro this summer, an “update” came out & my text notifications stopped working. After trying all the online “fixes” (such as disabling DND), consulting AppleCare multiple times, 3 complete phone wipes, and eventually (another) new phone, it’s still not working properly! Anyone else?

iPhone 11 Pro, iOS 14

Posted on Nov 5, 2020 6:30 AM

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Question marked as Top-ranking reply

Posted on Nov 6, 2020 1:36 PM

If your phone screen is locked and you have Apple watch on, your phone will not get a notification sound. Your watch will. If your phone is open, meaning it's in use, your phone will get a notification sound. This is by design. If by some odd chance you were getting notification sounds on both devices, even with the iPhone screen locked, things were not working as designed.


See this link about notification on devices --> Notifications on your Apple Watch - Apple Support

3 replies
Question marked as Top-ranking reply

Nov 6, 2020 1:36 PM in response to scdrummergirl

If your phone screen is locked and you have Apple watch on, your phone will not get a notification sound. Your watch will. If your phone is open, meaning it's in use, your phone will get a notification sound. This is by design. If by some odd chance you were getting notification sounds on both devices, even with the iPhone screen locked, things were not working as designed.


See this link about notification on devices --> Notifications on your Apple Watch - Apple Support

Notification sounds not working

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