Following the recent update my dance workout is not tracking my time working out. It tracks my walks perfectly but stopped tracking me when I do my Zumba workouts. E.g. I did a 40 min workout and it tracked 2 min. This started after the recent Apple Watch update...
Apple Watch
Hi Bernie,
Thank you SO MUCH. I did my Zumba this morning using OTHER and tightening my wrist band and it was back to tracking my workout correctly! Apple really needs to fix that bug!
Have a great day!
Tomi
No support help and issue not resolved. Am now tracking Dance workouts as OTHER and that is counting time and kj normal ie pre update.
Hello tomikeb28,
It sounds like you're experiencing some issues with your Apple Watch syncing your workouts. We will be happy to help.
If you haven't already, let's go ahead and restart both devices to see if the data syncs:
How to restart your Apple Watch
If that doesn't help, let's try calibrating your Apple Watch to see if that helps: Calibrating your Apple Watch for improved Workout and Activity accuracy
Let us know if this helps, we're standing by.
Cheers.
I agree. I’m currently on with support and all of my settings are correct, and I’ve been on hold for a bit as she’s researching. A normal 30 minute HIIT workout with 140 heart rate gives about 250 calories. Today, it was 120. My 15 minute stretch was 110 and my heart rate was 109.
I think it’s a bug that needs to be fixed.
Thank JennDunne,
I know it’s not a calibration issue, I noticed after the last update, my avg heart was 110, peak 138 and my watch said 2 minute workout for a 40 min Zumba workout! I’m calling support tomorrow! I agree it’s a bug and has to be fixed. Also, I had to turn off the new hand-washing timer it was draining my battery!
I have tried this twice now and my dance workout app has recorded 15mins activity with very few kj when I did a 90min class sweating it out. I also noted since my last update my cycle kj are also 40% lower than they were last week.
With support, everything on my end looked right. I restarted my phone and reset the calibration (even though I don’t run outside) and it was still funny. I tightened the strap a bit tighter, and it seemed to be a little more accurate. I have the Series 6 and am disappointed because my Series 3 didn’t have this problem.
Thanks Bernie, did doing the restart help at all? I restarted my watch but not my phone. It’s not the calibration because outside walking is accurate. I’m sweating and heart rest is high! This morning I did a 30 min workout and it only recorded 6 min of activity!
Hi Less,
Unfortunately, the reset did not work. The calibration is fine, when I take outside walks and when I walk-in place the count is accurate and counts as exercise, although I’m not sweating nearly as much as when I do Zumba.
The Dance workout was tracking perfectly for months until these last two recent update, this morning I did a 30 min workout- heart rate was high and only counted as 5 min of activity. This is VERY frustrating.
Also, the hand washing timer is detaining my watch battery and by 5:00 PM my watch is down to 10%. Prior to these latest two updates my watch would have plenty of battery life by the end of my day. I disabled this feature. Disappointing to say the least.
But my priority is the Dance workout I really like the 3 rings and I’m motivated to close them daily - it’s the entire reason why I bought the watch.
it appears I’m not the only one with issue since I’ve posted this thread. I’m greatly disappointed.
Tomi
Unfortunately, the reset did not work. The calibration is fine, when I take outside walks and when I walk-in place the count is accurate and counts as exercise, although I’m not sweating nearly as much as when I do Zumba.
The Dance workout was tracking perfectly for months until these last two recent update, this morning I did a 30 min workout- heart rate was high and only counted as 5 min of activity. This is VERY frustrating.
Also, the hand washing timer is detaining my watch battery and by 5:00 PM my watch is down to 10%. Prior to these latest two updates my watch would have plenty of battery life by the end of my day. I disabled this feature. Disappointing to say the least.
But my priority is the Dance workout I really like the 3 rings and I’m motivated to close them daily - it’s the entire reason why I bought the watch.
it appears I’m not the only one with issue since I’ve posted this thread. I’m greatly disappointed.
No the restart did not do anything and I have tried that 3 times now (both watch and phone). I have done the reset calibration and still having the same problem.
Hi!
Did support resolve your issue? I responded to the support person - my issue is not resolved.
Thanks ! I’ll try tracking as other! I’ll let you know if support comes back with anything!
Great to hear OTHER worked but still annoying we can’t track Dance and Yoga (and also cycle for me) accurately. Apple need to fix that bug ASAP.
Dance Workout Not Tracking
