Grocery IQ app no longer works and no longer on App store

After updating to iOS 14.2 today, Grocery IQ app no longer works and no longer on App store. I tried deleting it to reinstall but I can't.

What App can replace Grocery IQ.

iPhone XS

Posted on Nov 5, 2020 2:25 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 8, 2021 9:05 PM

Grocery IQ does indeed work with IOS14. (I'm on 14.4) Just go into your Appstore App on your iPhone, tap on your emoji or pic and it will take you to your settings. From there go to: Purchased > My Purchases. In there you can search and re-download your app and many other apps we all thought stopped working!

38 replies

Dec 8, 2020 10:22 AM in response to Jeepgirltx

I posted the question before about scanning barcodes because that was a feature I liked in Grocery IQ. I’ve been looking at a lot of apps for keeping a grocery list (& other various lists). I finally found a grocery list app that you can scan barcodes (for free) and I like it so far! I haven’t created an account yet (I’ve been creating lists so far without doing that, but I probably will soon). The app is called List Ease (below is a pic of the opened app (hopefully it can be seen). I pray that they continue to keep this app going! I hope this helps some of you guys who were also trying to find an app for grocery lists!

Jan 18, 2021 3:52 PM in response to Mick Guinn

Ah, if rumors are true, here is probably what happened to Grocery IQ.


https://www.coupons.com/lp/apps/


It was either gobbled up into code for the Coupons.com app, or they just bought it and killed it because they saw it as competition. I know they had some kind of deal with Grocery IQ for ages since you could see the coupon opportunities pop up on it. But I never saw a coupon I needed.


Is the consensus here that AnyList is the best replacement?


https://www.anylist.com/lists


I have to say that if their tech and marketing people popping onto this thread to offer tech support and information is any indication, that's got to bode well for support down the line.


Just hope it's easy to export everything out of Grocery IQ into AnyList.


Mick

Jan 21, 2021 3:50 PM in response to SandraLowe

BTW, based on some suggestions here and the developer actually responding here as well, my family is trying AnyList as we leave Grocery IQ behind. There did not seem to be any way to export everything over from Grocery IQ, but that (as far as I can tell) is on Grocery IQ not having an "export" command I can find.


But it's a good sign that the developer is willing to monitor the Apple boards and respond. Not only that, but my wife was trying to figure out a few things and wrote to their tech support. We heard back from a "John Reed" in under 24 hours (the next morning responding to her 7:30 pm support ticket––on the free version of the app).


Honestly, that's pretty freakin' good!


John L. Reed | AnyList Customer Support


- Questions? Many answers are instantly available at help.anylist.com.

- You can review your AnyList account information or purchase/renew an AnyList Complete subscription at anylist.com/account. For information about AnyList Complete, visit anylist.com/complete.


I still can't speak to the quality of the app (she's farther ahead than me in figuring it out) but this is a 5-star attitude towards supporting their user base. Just doesn't get much better than that.

 

Nov 24, 2020 11:53 AM in response to SandraLowe

Response from AnyList Support:


Adding support for barcode scanning is on our list of ideas for the future, but we want to make sure that when we do it, we do it really well. Many of the apps I have tried do not work with items from Trader Joe's and store brand items, for example. Databases of product information tend to be expensive, incomplete, or most often, both.


In the meantime, if you use AnyList for iOS and you’re comfortable with Apple’s Shortcuts app, you might consider using a Shortcut to speed initial entry of items. The third-party Shortcut below, for example, allows you to scan a bar code, looks up the item code in a third-party database, and adds the item to a list in Apple’s Reminders app. AnyList’s Reminders App Import feature can then import the item from Reminders. (Note that this does not store the UPC code.)


- The Shortcut: https://shortcutsgallery.com/shortcuts/scan-upc-ean-to-list/

- About using AnyList with Reminders: https://help.anylist.com/articles/reminders-import/


(Note that we can’t offer support for third-party apps or solutions, but should you need help with Shortcuts, you can find Apple’s official user guide at https://support.apple.com/guide/shortcuts/welcome/ios.)

 

If there is anything else I can help with, please don't hesitate to write. Have a wonderful day! 🙂

Dec 20, 2020 7:21 AM in response to SandraLowe

Glad to know I'm not the only one who experienced this issue with Grocery IQ just disappearing off the face of the earth, with no warning, no way to save any of our lists, etc. Supposedly Coupons.com bought them out. The whole thing was handled so poorly. I just happened to look at my IPAD which has not been updated to the latest IOS and the app is still there with my old lists. So you might want to try that with an older device and at least retrieve some of your favorite repeat lists.

Jan 18, 2021 4:54 PM in response to corina177

Just for clarity, Apple had nothing to do with this at all. That was a third party App, owned and developed by a private company. That private company pulled their App from the App Store. Apple does not own third party apps. It is merely the distributor for them. Apps are owned 100% by the companies that developed the app. And they have the legal right to discontinue the distribution of their App whenever they chose to. And Apple cannot do anything about that.


But Grocery IQ was not an Apple Inc product and they do not control its distribution or continued support. The company groceryiq was acquired by another company, Quotient Technology who it appears dropped development and pulled the app off the market.


The App Store is just that - an online store for distribution of iOS and iPadOS apps. But the companies that own the apps sold there still retain all rights to their intellectual property and control of it. Nor do companies have to forewarn Apple if they are pulling their app from distribution. They just do it from their developer account and the app disappears from the App Store.



Jan 18, 2021 3:16 PM in response to corina177

I confess I do not know all of the details here, but usually, apps like this disappear because the developer/owner has yanked them or not chosen to renew it. As far as I know, I can't see that Apple had much at all to do with this.


I'm probably the last person to defend Apple (okay, maybe the 3rd to last...) but Grocery IQ has vanished from everywhere. They have no tech support or even a single webpage stating that they're closing their doors, or rolling all the code into a new app, or whatever the case may be. If it's Coupons.com's software now, then they are likely the ones responsible for this.


There are 15 bazillion apps on Apple's AppStore now, and I really think there's just no time to bother "killing" one unless there's a blatant violation of terms that they're made aware of.


I think this one falls on whoever owns the app. these days.


I'm bummed too. Anyone happy with a replacement yet?



Jan 21, 2021 12:21 PM in response to Glenn Boothe

Apple let’s developers know about iOS and iPadOS changes well in advance of any new release being made available in software update. So the onus is on developers to keep their apps current. With the shift to purely 64-bit apps, many developers simply either abandoned their apps (but left them in the store) or decided not to bother updating them and pulled them from the store.


And you’re right that developers could use push notifications as a means of informing people if they’re dropping an app, going out of business, or anything else about their software. Most don’t bother though.


As for Apple informing people about issues or potential issues with third party apps, I don’t ever see that happening. They are not responsible for third party developers products and would not want to appear as if they were assuming responsibility for another company’s product. No store front, virtual or otherwise, would take that step of assuming or appearing to assume responsibility for compatibility of products they don’t own, but merely distribute.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Grocery IQ app no longer works and no longer on App store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.