iCloud files not appearing on Mac
A few months ago, I had to factory reset one of my Macs and after logging into iCloud my Desktop and Documents files and folders never appeared. Since then I received a new Mac, logged into my iCloud and nothing appeared either. When I create files on the Mac, those don't sync up either.
This only happens on Macs. On iPhone, iPad and iCloud on the web, files appear. I'm using Catalina, but on the Big Sur beta it happened too.
I've tried the following:
- Waiting it out, more than a day running
- Logging out of iCloud, restarting and logging in again
- Reinstalling macOS
- Clearing PRAM
- Creating a new computer user and logging into iCloud in there
- Deleting iCloud cache on Library/Clouddocs
- Killing the bird and cloudd processes
Logging into another user's iCloud account on the same computer results in their files correctly appearing after a few minutes, so I think the problem might be on my account. Curiously, only files on the Desktop and Documents container do not sync. Files on 3rd party app containers sync without issue.
Checking at the logs from brctl, I see the following pattern repeating endlessly:
[dbg 2020-11-05 21:18:58.940-0300] bird[348] o got a deletion in operation <private>
[info 2020-11-05 21:18:58.940-0300] bird[348] ┃ record was deleted: <private>
[info 2020-11-05 21:18:58.941-0300] bird[348] ┗ end
[dbg 2020-11-05 21:18:58.941-0300] bird[348] o received updated server change token <private> client change token (null) in operation <private> status 1
[dbg 2020-11-05 21:18:58.941-0300] bird[348] ┃ ┏ saving inconsistent sync-down batch (edits:0 deletions:200) directly:NO
[dbg 2020-11-05 21:18:59.007-0300] bird[348] ┃ ┃ broadcasting to framework clients container <private> change BRContainerlastServerUpdateKey=Fri Dec 29 19:17:14 0000
[dbg 2020-11-05 21:18:59.007-0300] bird[348] ┃ ┗ end
[info 2020-11-05 21:18:59.007-0300] bird[348] ┗ end
[dbg 2020-11-05 21:18:59.678-0300] bird[348] o got a deletion in operation <private>
The timestamp that appears on the line:
BRContainerlastServerUpdateKey=Fri Dec 29 19:17:14 0000
Is always the same when it repeats. I checked and the only December 29 that falls on a Friday was on 2017.
Also, when giving focus to a Finder window, the following text which is interesting:
...
[dbg 2020-11-05 21:36:54.825-0300] bird[348] ┃ Not registering for pushes on container <private> because sync is disabled due to no corresponding app being installed
...
This repeated about a hundred times in a fraction of a second.
So, does anyone know if there's something I'm at able to do from my end? Or is it something internal that may need more involvement?
Thanks for reading!
MacBook Pro 15″, macOS 10.15
