I have an issue to receive the verification / confirmation code from TD Ameritrade when using iCloud email address. Other email domains e.g., outlook or gmail do not have such an issue. I checked with TD Ameritrade team and they responded "There were no notice of issues with icloud receiving emails from us from the developers at this time."
I am guessing the iCloud filtering mechanism is strong
I did email to iCloud Postmaster. They responded, "We don’t see any specific blocks from TD Ameritrade to us."
They suggested "Please help contact TD Ameritrade support and request that they get their email administrators to reach out to us at this address. We would need their assistance to troubleshoot this problem for you."
Not certain what the error message is -- Get Support.
Yesterday I received all the verification emails from TD. Guess, TD domain is whitelisted in iCloud.
Report back here if/when it gets resolved so that we may learn from this.
Happy to hear it eventually worked out.
I should receive the verification code from TD Ameritrade Singapore Pte Ltd thru help@tdameritrade.com.sg and used few iCloud email addresses still did not receive the email. Neither in junk nor inbox.
Switched to use outlook.sg domain, immediately I could receive the following email in my mailbox,
Next, I did a test using help@tdameritrade.com.sg on https://mxtoolbox.com/emailhealth/tdameritrade.com.sg/ and found one error appeared,
I am hoping both iCloud team and TD Ameritrade team could work together to resolve this issue.
I could not receive email from TD Ameritrade when using iCloud email address
