Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 6 - Boot Loop - Error 9

My iPhone 6 (128gb) ran out of battery one night 3 weeks ago and because of lint, had a bad connection while charging. While trying to automatically boot up several hours later, it disconnected

and ran out of battery charge. After more charging by morning, it came into a

boot loop with the apple logo. Later that day, after messing around with

resetting and charging, it got out of the boot loop (and I foolishly thought

the problem was solved). The next day, it restarted suddenly but was able to

boot up. A little bit later, it restarted and went back into the boot loop.


Not able to get out of the boot loop, I tried updating in recovery mode from 12.3.1 to 12.4.8. It crashed right as the progress bar appeared with error 9. I used the trial iMY Fone Fixxpo to

get out of recovery mode and tried many different options to no avail

(including cleaning out the lint). (I even paid for the pro version of Fixxpo

but the update failed fails at 43% or gets stuck at 19%. Evidently, the pro

version doesn’t seem to do anything iTunes can’t do. I think Fixxpo recognizes

my iphone has having 12.4.8 even though iTunes barely even started the update

for 12.4.8).


I really don’t want to lose my data that I haven’t backed up in a year and a half (last time I tried, it

disconnected b/c of the lint and was too busy to fix and try again). Having

seen others with error 9 not able to get it to restore successfully, even in

DFU mode, I’m weary of trying to fix it by restoring in recovery or DFU mode

and risk losing my data without even fixing it.


I’m using a genuine apple cable and I've since was able to restore a friend’s iphone 6 on my computer with the cable and usb port with no problems. I’ve followed all of Apple’s

troubleshooting and other’s suggestions except restoring or DFU mode (or opening the iPhone up).


Any suggestions? Any help would be much appreciated!! Below is one of the error 9 logs. Sometimes it crashes as soon the progress bar shows, many times it crashes right before it would show.


Do you think using the iTunes version from the time of iOS12.3.1 would help?

(cf. https://discussions.apple.com/thread/7253844)




iPhone 6, iOS 12

Posted on Nov 6, 2020 7:16 AM

Reply

Similar questions

4 replies

Nov 6, 2020 9:05 AM in response to ChrisJ4203

Yes... Have only tried the update option, not the restore option because I found others said they received the same error while restoring.


I'll try restoring eventually, but since it doesn't seem to solve the issue for others, I wanted to see if there are any other suggestions before I attempt to restore and lose my data for nothing.

iPhone 6 - Boot Loop - Error 9

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.