My MacBook is blocking installing Security Update 2020-005 High Sierra -- I quit all applications and restarted multiple times, but the computer won't shut off and restart. Help!

My MacBook is blocking installing Security Update 2020-005 High Sierra -- I quit all applications and restarted multiple times, but the computer won't shut off and restart. Help!

Posted on Nov 6, 2020 8:02 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 6, 2020 11:21 AM

Suggest this. Download the standalone Installer here. Allow it to download and stop there. Check for How much Empty Space is on the internal drive. It Must be at least 20+ GB Empty Space otherwise it will NOT install. Now, disconnect any USB drives. Shutdown the computer. If a laptop connect to charger. Startup the computer and Immediately hold the Shift Key. This is Safe Mode and will load must more slowly. Once Logged In, Run the Installer.

2 replies
Question marked as Top-ranking reply

Nov 6, 2020 11:21 AM in response to Turkey10

Suggest this. Download the standalone Installer here. Allow it to download and stop there. Check for How much Empty Space is on the internal drive. It Must be at least 20+ GB Empty Space otherwise it will NOT install. Now, disconnect any USB drives. Shutdown the computer. If a laptop connect to charger. Startup the computer and Immediately hold the Shift Key. This is Safe Mode and will load must more slowly. Once Logged In, Run the Installer.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My MacBook is blocking installing Security Update 2020-005 High Sierra -- I quit all applications and restarted multiple times, but the computer won't shut off and restart. Help!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.