sent, outbox, reply, flagged email gone. Also sidebar mailboxes in mac mail also gone

Upon opening mac mail, all mail downloaded and inside "inbox" disappeared. All sidebar mailboxes also disappeared. All "sent" emailed disappeared. All flagged "emails" disappeared. Every single reply I sent to received emails was also gone, with the error message: "Mail was unable to find your reply in message '...' You may have deleted that message."


I'm on Mohave 10.14.6.


What I tried:

I thought finding and restoring all the sidebar mailboxes would fix the problem. So I created a new folder in sidebar called "mac mail problem." Then I went to user-library-mail-v6 and found the folder that now contained "mac mail problem." Then I quit mail. Then I trashed the 5 "envelope" files in "mail data" folder in V6. I opened time machine backup, hoping to restore the folder in the backup which contains the mailboxes. The folder did not exist in the backup. I assume mac mail created a new folder and the indexing is screwed up. I restored what I could from back up. Moved the mailboxes into the current mac mail folder in user-library-mail-v6. When I restarted mac mail, it re-indexed. Result: mailboxes appear in mac mail, but all sent, flagged, replied email are still gone.


Also, I tried "rebuild" action in mac mail.


Please help. Any insight appreciated.



MacBook Pro 15″, macOS 10.14

Posted on Nov 6, 2020 5:02 PM

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9 replies

Nov 7, 2020 2:11 PM in response to BDAqua

I appreciate the suggestion, but unfortunately that did not work.


In case this info helps, I use a POP account for my email. My "sent" email doesn't reside on the email server I use. (Not sure if that's the right terminology. What I mean to say is that all my "sent" email resides only locally on my computer.) Any idea what library folders hold "sent" and "reply" emails in apple mail? I am tempted to back them up somewhere, so I could comfort myself that they actually still exist but are simply unavailable in the app?






Nov 11, 2020 9:15 AM in response to kookla143

Two ways & not a stupid question. :)


About this Mac>System Report>Software>Installs...


That is only half true if listed there it means it tried to install.


If it successfully installed look at the Build% in About this Mac & click on the 10.14.6 part...


18G6020 July 15, 202018.7.0 Security Update 2020-004 (Mojave)


18G6032 September 24, Pulled 2020-09-30 Security Update 2020-005 (Mojave)


18G6032 October 1, About the security content of macOS 10.14.6 Supplemental Update Security Update 2020-005


[Image Edited by Moderator to Remove Serial Number]


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sent, outbox, reply, flagged email gone. Also sidebar mailboxes in mac mail also gone

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