How do I access the subscription bought in Apple store

How do I get access to a Reader’s Digest subscription. It does not open on the app

iPad mini 2 Wi-Fi, Cellular

Posted on Nov 7, 2020 4:42 PM

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Question marked as Top-ranking reply

Posted on Nov 12, 2020 2:26 PM

Hey there melisa43,


We understand you've been unable to access the content for your subscription. We'll be happy to help.


To begin, we'd recommend double-checking that your subscription is active. You can do that with the steps here: See or cancel your subscriptions


Once you do that, restoring the purchase. Use this guide: If you don't see your in-app purchases


You can also reach out to the app developers and they may be able to help: How to contact an app developer


Finally, reach out to Apple Support directly and they can check things on their end: Get Support


We hope this helps. Cheers!

1 reply
Question marked as Top-ranking reply

Nov 12, 2020 2:26 PM in response to melisa43

Hey there melisa43,


We understand you've been unable to access the content for your subscription. We'll be happy to help.


To begin, we'd recommend double-checking that your subscription is active. You can do that with the steps here: See or cancel your subscriptions


Once you do that, restoring the purchase. Use this guide: If you don't see your in-app purchases


You can also reach out to the app developers and they may be able to help: How to contact an app developer


Finally, reach out to Apple Support directly and they can check things on their end: Get Support


We hope this helps. Cheers!

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How do I access the subscription bought in Apple store

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