Reset iPhone -> Verification Failed
I am trying to reset my old iPhone. When I pressed General -> Reset -> Erase all Content and Setting I get the message:
Verification Failed
There was an error connecting to the Apple ID server
What can I do?
User profile for user:
nbotros
User level:
Community Specialist
Hello Macamba,
Welcome to Apple Support Communities. We understand that you're unable to reset your iPhone, and getting an error about being unable to connect to the Apple ID server. Let's look into this concern together.
Is your iPhone currently connected to Wi-Fi network? If so, does the issue persist when you connect to a different network?
To get stared, let's try to restart your iPhone:
Also, check this helpful info:
We hope this information is useful. Kind regards.