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iPhone touch screen won't respond

The touch screen on the iPhone will not respond to touch. Have tried rebooting using both the power off and touch home button until the Apple log appears. The phone will not connect to the WiFi either.

iPhone 6s, iOS 14

Posted on Nov 8, 2020 8:34 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2020 8:46 AM

Sounds like the phone is not well. Given the issues you've described and what you've tried to troubleshoot, it would be advisable to schedule an appointment at your Apple Store Genius Bar for evaluation and options.

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iPhone touch screen won't respond

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