an error occured during authentication, imessage and facetime arent working

how do I fix my iMessage and my FaceTime to work on my MacBook Air?, works on my iPhone but won't connect on my Mac

MacBook Air 13″, macOS 10.15

Posted on Nov 8, 2020 11:41 AM

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1 reply

Nov 14, 2020 7:01 AM in response to willowpup34

Hello and welcome to Apple Support Communities willowpup34,


We see that you're unable to use Messages and FaceTime on your MacBook Air. We know that it is important to be able to use all the apps and features of your Mac, and we'd be happy to help.


Take a look at the troubleshooting steps in the article below to help with what you've been experiencing.


If you can't sign in to your iMessage account or FaceTime on your Mac


Let us know how this goes and if you notice any changes.

Have a great day!

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an error occured during authentication, imessage and facetime arent working

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