Apple volume turned down when using headphones

For some reason, Apple have decided to let my phone analyse how I’m using headphones when listening to music, and then unexpectedly turning down the volume without even asking me. I can turn up the volume again, but this is extremely annoying.


I find this a problem because:-

this was not mentioned in the notes of what the update would include;

I listen to very varied music, so it can go from very loud to very quiet, so this makes the quiet bits too quiet to hear;

notifications come up every time it does this, with a sound that also interrupts the music;

if I am in a loud environment, the music is turned down too low to hear properly;

there does not seem to be any way of stopping this that I have found.


Does anyone know a way of stopping this. It is exceptionally annoying, and I have had to start reusing an old iPhone just to play my music through my headphones. This will not be updated as I know that this would happen again.



[Re-Titled by Moderator]

Posted on Nov 9, 2020 12:15 AM

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Question marked as Top-ranking reply

Posted on Nov 11, 2020 8:48 AM

Go to Settings > Screen Time > Content & Privacy Restrictions > Reduce Loud Sounds


Is it marked Allow? If it is mark Don't Allow


Then go to Settings > Sounds & Haptics > Headphone Safety > Turn off Reduce Loud Sounds if turned on

158 replies

Dec 27, 2020 4:52 AM in response to KingKarl0z

I’m having the same problem, it’s so annoying. The fact that I’m paying for this expensive iPhone 12 pro and the World Heath Organization controls how we show listen to music then they should pay for all these phones. That feature should be remove ASAP. Androids phones doesn’t have that feature active, why apple are the only one with this annoying and invasion of privacy on???

Jan 2, 2021 4:37 PM in response to loki scotland

That’s the annoying part. I actually went and read the agreement for the first time and I’ve seen that i agreed to that sh1t so I can’t do anything about it but the irony in my case is i got the iPhone for listening to music (loud ofc) and other reason is it’s not an android. Not feeling like an idiot at all... :D

Allowing us to mod the iOS (legally) will never happen so I’m looking at the phone reset as next option. But if anyone has more recent back ups maybe just rolling back one update is better. They don’t care about us and without a way of crashing stock value I don’t see them listening to us

Jan 4, 2021 5:55 AM in response to yulissa33

This feature the way it is currently implemented is complete nonsense: There are headphones that let you directly control the volume via the headphone. Also, different headphones have different effectivity, so the same volume on the iPhone may actually result in very different exposures. And there are speakers that obviously also let you control the volume. So there's no way for the phone to know the actual volume that I am exposed to.


Having this as a mandatory feature in the health app is just stupid. If I wanted to use this feature, I'd need some sort of calibration and different profiles to make it accurate. The way it's implemented it is just useless and misleading.


If the iPhone recognized that I was using AirPods (which I'm not), and it was calibrated for those, it could actually be a useful feature for people that want to use this. But that's quite a different implementation, then. Right now, it just feels like dumb tech-authoritarianism.

Jan 12, 2021 3:23 PM in response to Badguy100

From your post you make it clear you don't have a clue who you are writing. You are NOT addressing Apple. Had bothered to read the terms of use you signed when you joined the forum, you would know this a user to user ONLY forum, which Apple does NOT participate.


No one here is doing anything with your volume.


Read the thread, where you'll see multiple posts with a feedback link it if you want to let Apple know your thoughts on this.

Jan 12, 2021 3:49 PM in response to Community User

Anyone who mistakenly believes complaining here will help or get Apple's attention is just that - MISTAKEN.


Apple isn't here. The ONLY Apple people here are Forum Hosts, who read posts for violation of Terms of Use. There are Forum Community Specialists, who only reply to threads which have not been responded to by users within 24 hours, but then only with standard Apple answers.


Otherwise, the folks at Apple anyone hopes is here are NOT here.


The only sure way to get your thoughts to Apple are to use the Feedback Link. Or use the Contact Support button on the top every page in this forum. Or to call Apple and let them know your thoughts.

Jan 13, 2021 1:25 PM in response to loki scotland

I read on another forum people are up in arms with Google Pixel's all of the sudden. While not the same as how other's are handling it. Supposedly the volume on earphones and speakers are all of the sudden significantly lower in volume.


This isn't just an Apple thing. It's a Samsung, Apple, Google thing. Just rolled out differently by region.

Jan 19, 2021 12:30 AM in response to Peter from Cambridge

Why does apple think if your using Bluetooth you connected to your headphones anyway, like me I am listening in the car, so then the volume goes down low and you then put your radio aux volume up to hear the now turned down iPhone volume but wait I’ll put the radio on and then wham my ears have burst because my radio volume is now 15 time loader than my Bluetooth volume... ah apple are so daft at times!

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Apple volume turned down when using headphones

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