Soundcore Q10 issues with conferencing software
I have problems with my bluetooth headset (anker soundcore life Q10). I have a macbook (catalina), a soundcore q10 and I can’t use the mic in online meetings such as zoom, skype and bluejeans ! I love the device but I can’t use it in online meetings, which is a big part of our lives now.
The Q10 connects to the macbook with no problem, but whenever I launch zoom or Skype or bluejeans, the connection drops. Then I again connect it. If i use the mic, it gives a very high crackling sound. If I don’t use the mic and only use it as headphones, no problem. The only solution I found is using the computer’s mic for the mic and using the q10 as headphone.
There are too many users who are experiencing the same problem, especially after the upgrade to catalina.
So, is the problem only for macbook users? If yes, then it means this is a problem with macos / catalina. If not, it is a problem of anker.
Are the pc / windows users experiencing the same issues? Any comments?
MacBook Pro 13″, macOS 10.15