I recently added an apple app to my I phone for my Grandson to watch and listen. Once installed it never worked properly so I deleted it. My account was charged a one time fee of 5.37 and I would like a refund please.
iPhone 6s, iOS 13
Hi 109M,
We appreciate you reaching out to us about getting a refund. Rest assured that we’ll do our best to assist you or get you pointed in the right direction.
We recommend that you try the steps in the article below to request for a refund.
Request a refund for apps or content that you bought from Apple
If you need further assistance, we recommend that you team up with our Billing experts.
While we can’t guarantee that a refund will be provided, our Billing experts are in a better position to handle billing-related issues.
You can use this link to reach out to them: Get Support
Take care!
Hi 109M,
We appreciate you reaching out to us about getting a refund. Rest assured that we’ll do our best to assist you or get you pointed in the right direction.
We recommend that you try the steps in the article below to request for a refund.
Request a refund for apps or content that you bought from Apple
If you need further assistance, we recommend that you team up with our Billing experts.
While we can’t guarantee that a refund will be provided, our Billing experts are in a better position to handle billing-related issues.
You can use this link to reach out to them: Get Support
Take care!
I recently added an apple app to my I phone for my Grandson to view. It never worked and I was charged. I would like a refund please
