Lost fitness awards

Hi. I changed from an iPhone XS to a 12 pro today. Transferred everything over by putting the phones together. I also paired my watch.

sonce doing so all of my fitness awards have disappeared. I had over 2 years worth and lots of special badges too.


can anyone suggest how to get them back? They still show on my watch when I scroll to the section there


thank you

iPhone

Posted on Nov 9, 2020 2:24 PM

Reply
1 reply

Nov 16, 2020 2:58 PM in response to Minnka

Hi there Minnka,


Thanks for reaching out to Apple Support Communities.


If you open the Activity app do you see a progress bar or anything indicating that it’s still syncing data to your new iPhone? That process can take some time to complete. You should see “Activity singing is complete.”


If it is complete, restart your iPhone and check for the awards again: Restart your iPhone. We hope this helps.


Best regards.

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Lost fitness awards

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