Airpods Pro bad sound quality on mac

I have a pair of Airpods Pro, with the latest Macbook Pro 13 inch, and I have constant problems with the sound quality of the microphone. When I use the Airpods Pro with my iPad or iPhone, they work perfectly. Any idea to resolve it?


MacBook Pro 13″, macOS 10.13

Posted on Nov 9, 2020 4:14 PM

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1 reply

Nov 16, 2020 3:49 PM in response to poncho128

Hi poncho128,



We see you're having some issues with your AirPods Pro microphone when using it on the Mac. We can certainly understand the need to have it work well on there. We'd like to help out however we can.



To start, ensure that your Mac is updated to the latest available macOS version. This can be done via the Apple menu > System Preferences > Software Update. If you need to update, we'd advise backing up via Time Machine or elsewhere first, to help preserve your data.


How to back up your Mac


After that, if the issue persists, try using the steps here to reset your AirPods Pro:


Reset your AirPods



We hope this helps out.

Take care!

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Airpods Pro bad sound quality on mac

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