iPhone 12 is so slow

My new iPhone 12 is slow internally and especially when using the internet, even on WiFi. News feed won't even refresh. I'll try opening something from settings and it's even slow to open things that doesn't require internet. I'm constantly turning it off to see if this will help and it doesn't. I'm having a hard time using the internet even with the best wifi, it's almost dial up speeds to open a webpage. Is phone broken or is this normal? My old iPhone XS Max was 100x faster.


[Re-Titled by Moderator]

iPhone 12, iOS 14

Posted on Nov 10, 2020 10:32 AM

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Question marked as Top-ranking reply

Posted on Jan 9, 2021 11:09 PM

241 replies

Feb 27, 2021 9:50 AM in response to Tom Baba

Thank you! Turning off the “private network” for my wifi access helped.


Oddly, coincidentally(?), my 5G performance, which also recently took a dramatic performance dive, improved after I turned off the “private address” setting next to my wifi network name.


I don't see why 5G performance would be affected by a wifi setting, but I'm happy my iPhone internet access has stopped sucking for both wifi and 5G.

Nov 28, 2020 3:11 PM in response to Tiffole

So I went into an actual apple store and got assistance from apple care. The guy could not find anything wrong with my phone but he did find that when the power saver mode is on, the phone is only able to connect to LTE internet. I have no idea what LTE internet is, he said it’s just older slower internet. It was the first time he saw the 12’s do that so hopefully more people will come forward with this issue and it gets fixed. Gentlemen also had me do a setting reset. Phone works great now and at speeds I would expect a new phone to work at.

Dec 1, 2020 8:44 PM in response to Tiffole

Same problem as everybody else on this topic. Brand new iPhone 12 pro max with wifi that is basically useless for any serious wifi downloads. Have been a loyal Apple follower/purchaser since I learned my computer skills on the Mac IIci.  This iPhone basically dies after 30min trying download a 1GB file at home. Have done some of the resetting recommendations on this thread with no improvement. Tried this same phone on my employers network and was able to download this same 1GB file in 5min!  Being on the COX cable service I then decided to replace my 5yr old home AIrPort wifi  system with their combination Router/Modem. After the replacement and no required modifications I was able to download and install a 2GB game in 1min45sec !!  Customers should not have to be a wi-fi technician to make current Apple products work - Apple needs to better test their products before release. 

Dec 2, 2020 11:27 AM in response to GlennH

Could my 5yr old AirportExtreme( 6th generation) be part of the problem - possibly. It still would not explain why I was able to complete large operating system update downloads on all my Apple products.  Maybe in today WIFI standards the time required to complete these updates was considered too slow, BUT IT STILL WORKED.  But again, only my new 2020 iPhones basically froze trying to download 1gb+ files through my 5yr old AirportExtreme( 6th generation). I believe there are some Apple compatibility and software issues. But my problem is solved with a new combination modem/router. Thanks for everybody’s comments

Jan 10, 2021 9:29 AM in response to Tiffole

Hello all.. So sorry didnt see you all.messages.. hope this will be the last email notification I get from this thread..


Turn off the VPN option by going to setings


Then you should see the first screen witht he Airplane mode and 5 other options


The very last one of that group should ve the Blue VPN box. Click that and another window will open.


Click on the button to the right Make sure it says not connected. See photo provided.


the next window make sure it says not connected

Nov 23, 2020 8:38 AM in response to Lauradanette

Open settings, touch WiFi, next to the network you are connected to is a little i with a circle around it. Touch that. Then toggle off the private address function. I agree it’s not a complete fix- but it works. Discovered that because when searching this same problem I got lots of hits for WiFi not working on other phones besides the 12, since iOS 14 comes out. If I discover how to make private address work, I’ll post back.

Dec 1, 2020 10:17 AM in response to Tiffole

go to settings > cellular > cellular data options and use anything but 5g auto.


it seems that 5g auto on iphone 12 is just not optimized. try to not use low power mode and switch data mode to 5g on (can’t help with the wifi but with cellular that turns off the data throttling)


run speed tests it if you want but you should see the connection start at really low speeds at first and speed up later if you use 5g auto.

if you still get problems, also try using lte mode which is the exact same as your xs. and that will likely solve connection issues.


remember as well that apple is extremely good at giving patches on stuff like this if it’s software related so just give them time. to iron this out. 5g is still in its early stages so it usually is not faster than regular data in my experience.



Dec 2, 2020 12:05 AM in response to Guernsey_Granite

Hi All, many phone is now working well. My issue was VPN related. I updated my IP12ProMax from my old phone however when I looked in settings/VPN the toggle switch was switching on and off and was blocking most apps from using WiFi.


To resolve I turned off VPN, then deleted my VPN app and reinstalled it and turned back on VPN everything started working from there on!

Jan 22, 2021 6:38 PM in response to wells54

The phone actually does feel a little faster since I turned off bold text . I was missing my google pixel big time but now I’m really enjoying this iPhone more ! Web pages are loading faster . I’m wondering if certain sites and apps were trying to adjust to the bold text which was slowing it down. I still feel like it could be faster but ... it’s better than it was .


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iPhone 12 is so slow

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