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iPhone 12 is so slow

My new iPhone 12 is slow internally and especially when using the internet, even on WiFi. News feed won't even refresh. I'll try opening something from settings and it's even slow to open things that doesn't require internet. I'm constantly turning it off to see if this will help and it doesn't. I'm having a hard time using the internet even with the best wifi, it's almost dial up speeds to open a webpage. Is phone broken or is this normal? My old iPhone XS Max was 100x faster.


[Re-Titled by Moderator]

iPhone 12, iOS 14

Posted on Nov 10, 2020 10:32 AM

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Posted on Nov 20, 2020 7:06 PM

iPhone 12 pro max same issue. Running 14.2.1. So annoying! My daughter’s iPod touch will load quickly, husband’s iPhone 8 loads quickly, other daughter’s iPhone 6s loads quickly, I get network errors and I’m left waiting. I tried disconnecting WiFi and running only cellular, but why???!! BTW my last phone did this same thing, so maybe it’s an issue with my profile backup???

241 replies

Dec 23, 2020 9:42 PM in response to Scrummybirm

My only complaint was that when on WiFi it would be very slow but I read online turn my WiFi assist off in setting and to reset the network and I did and now I do t any more probs phone works great but now my only issue is the voice to text which I use a lot bc I don’t like typing but compared to android it’s not very good it screws up what I say a lot

Jan 7, 2021 7:00 PM in response to Tiffole

Has anyone figured this out? I got my iPhone 12 Pro on the 5th, it didn't work really, slow to start up, download my apps etc... i was like that is weird. and then i went to bed and the next day i tried to connect to Wifi and it did but everything was extremely slow, or didnt work at all. My apps didn't load. IG Xed out. So, i decided to try my new simcard but 5G was missing... in settings. Anyway, it then connected but again it was so slow, extremely slow or didn't work at all. Anyway, i sent it back for a new one.

Jan 8, 2021 6:10 PM in response to Tiffole

Same here ! I’m so disappointed. My son and daughter-in-law bought me the iPhone 12 Pro. My last phones were all the latest galaxies and after selling my galaxy s20 ultra I got a google pixel 3a to try and so far that $300 google pixel blows this thousand dollar iPhone away . I obviously would never tell my children that. My whole family has iPhones and I thought iMessage would be magical but ...not! It’s just so disappointing for my first iPhone . The google pixel 3a is faster with a much brighter screen i, super light weight and it takes way better pictures !!!!!! I hope apple fixes this issue . Right now this iPhone 12 is dull. I’m gonna tough it out for 2 years but after that I’m going back to google if it’s not resolved !

Jan 10, 2021 9:20 AM in response to Tiffole

Hello there,


I have an iPhone 12 Pro since I got the same problem. I contacted Apple support.


I reset the network settings. I reset the modem settings. I installed it as a new iPhone. It didn't work.


I turned off "private address" in wifi settings. I have 100mbits internet. I get 10mbits hard. Average 0.50mbits.


Disgrace. I have to use cellular at home.


I think it's a hardware problem. iPhone XS, iPhone 6, iPad Air 3, iPad Air 2 and iMac are all connected to the same network.

Jan 13, 2021 3:39 PM in response to dlace64

I’m having the same issue with my 12. It’s Unbelievably slow. I can’t tell you how many times I’d like to throw it across the room just waiting for a photo to load on Instagram. Streaming is constantly being interrupted. I’ve been on the phone with AppleCare+3 times and they can’t offer any suggestions. I would pay $1000 to have my XS back.

Jan 13, 2021 4:30 PM in response to Tom Baba

May have found a solution - for now and for my 12 at least. I did a Google search and found some hacks. Most have been mentioned here. In addition - they suggested toggling Low Data mode (Settings - Wifi - Your wifi network "I" in a circle - tap that, scroll down, toggle Low Data mode. I turned mine On and my phone is much faster! I've been ready to launch it into space ever since I got it. Hope it works for you folks, too!

Jan 13, 2021 5:35 PM in response to Dogcow-Moof

So, what do you think it is? AppleCare has been working on it for over a month. They reset it, changed settings, reset the network, nothing works. When I run a speed test I’m getting anywhere from 50 - 112 MBs at the same exact time in the same exact location as I’m trying to stream something and can’t. Apple has thrown up their hands.

Jan 14, 2021 4:50 AM in response to Tiffole

iPhone 12 Pro Max running super slow. Refreshing is taking for ever. I type a word and the letters slowly appear. Gaming is only losing just to slow. When I stick it in de freezer for 5min it’s runs fine for a bit then back to slowmotion mode. Wil there soon be a update that fixes this. Haha you buy th “fastest@ phone evt but now it doesn’t even compete against the 10X. Apple come on fix this.

Jan 17, 2021 6:42 AM in response to Dogcow-Moof

I’ve tried all the advice that has been given on this post and nothing helps how slow my iPhone 12 Pro is . Maybe I’m just so used to the Samsung Galaxy S20 ultra and the google pixel 3a??? ( my last 2 phones ) Maybe it’s an iPhone thing since I’m new to iPhone as this phone was a gift from my Son and Daughter-in-law . I’m going to stick it out for 2 years and see if apple gives an update which I sure hope they do because this 12 pro reminds me of dial up !


Thanks to everyone for all the advice .

iPhone 12 is so slow

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