I'd like to know why the videos are 0:00 in length and only thumbnails. I don't want to lose videos that can't be replaced. Please help.
Check to see if you're running a "managed" or "referenced" library.
Well that shoots down another brilliant theory.
Boot into Safe Mode (How to use safe mode on your Mac - Apple Support) by booting with the Shift key held down and check there to see if the problem persists. Reboot normally and test again.
NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
Thanks - where are those options please?
I find this but which one should I choose?
Is the checkbox currently checked or not?
It is checked.
I have dozens of videos taken on my various iPhones over the last few years that are now showing as 0:00 in photos. I can't access the video and it is only a thumbnail - please help!
