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Phone not responding

my phone froze with facetime open, now the app wont close and I cannot force close the app nor the iphone. I cannot click any apps but was able to unistall Facetime but the app is still present and phone cannot turn off.

iPhone XR, iOS 14

Posted on Nov 10, 2020 4:02 PM

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Posted on Nov 10, 2020 4:06 PM

Try a forced restart.

1 reply

Phone not responding

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