Adding printer using WPS

Question

Adding printer using WPS

I am trying to add a printer by WPS.

I open airport utility (6.3.9) on my mac (10.15.7), click on the time capsule image (7.9.1), click edit, click the base station tab at the top left of the screen and then click add WPS printer. I press the button on the printer (not that I think it matters but it is Xerox Phaser).

A box then appears saying "the new WPS printer successfully joined your network" and lists a Description and MAC address. I click done.

However the printer does not show up in the printers and scanners section of system preferences and I cannot print from my computer. Nor can I see it if I try to print something on my iPhone.

What am I not doing/doing incorrectly please?

iMac 27″ 5K, macOS 10.15

Posted on Nov 11, 2020 4:09 AM

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Answer 1

Jan Hedlund

Level 7

24,307 points

Nov 11, 2020 11:33 AM in response to Think_differently123

Yes, at least according to the Xerox specifications, the Phaser 6022 is an AirPrint printer.

https://www.office.xerox.com/en-us/printers/phaser-6022/specifications

See the Xerox Phaser 6022 Printer User Guide for details:

https://www.support.xerox.com/en-us/product/phaser-6022/content/143900

If this has not been done already, you could try to switch off (remove power from) the router, printer, computer, and iPhone. After a minute power on the router. Wait another minute and switch on the printer, computer, and iPhone.

Do you also have the following driver?

https://www.support.xerox.com/en-us/product/phaser-6022/content/143900

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Answer 2

Jan Hedlund

Level 7

24,307 points

Nov 11, 2020 10:14 AM in response to Think_differently123

Hi,

Which exact Phaser printer model is it?

See also:

About AirPrint - Apple Support

Add a printer on Mac - Apple Support

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Answer 3

Jan Hedlund

Level 7

24,307 points

Nov 11, 2020 3:46 PM in response to Think_differently123

Correction

Sorry, I wrote the driver link twice.

The correct link to the Xerox Phaser 6022 Printer User Guide is https://www.support.xerox.com/download/130644 .

Details about AirPrint can be found on page 37.

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Answer 4

Nov 11, 2020 10:26 AM in response to Jan Hedlund

Hi. 6022. I am conscious it is not on apple's airprint list, but it has worked for a number of years (iPhone and Mac) without issue.

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Answer 5

Nov 12, 2020 9:52 AM in response to Jan Hedlund

Jan. Thank you for all your help on this. A hard reset of the printer finally seems to have got it working again on the Mac. Now just to work out why it isn't showing on the iPhone...

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Adding printer using WPS

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