You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My order canceled

Hi, I have an order and do the Order Number: W762139699

Order Placed: November 6, 2020 and Cancellation Surprises! Although I paid for the order and deducted from my bank account through my credit card! Please inform me of the reason for canceling the order, although I am waiting to receive it within a week from now! Is there a way to return the order ... Thanks

Posted on Nov 11, 2020 6:20 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 11, 2020 6:35 PM

this is just a user to user forum. we have no idea why your order would have gotten cancelled


when you place an order, a hold is placed on the credit card. it should show up as a pending transaction. It's not actually charged until they ship the order. so if they cancelled your order, give it a few days and it would likely disappear from the credit card transactions.

2 replies
Question marked as Top-ranking reply

Nov 11, 2020 6:35 PM in response to Almafyar

this is just a user to user forum. we have no idea why your order would have gotten cancelled


when you place an order, a hold is placed on the credit card. it should show up as a pending transaction. It's not actually charged until they ship the order. so if they cancelled your order, give it a few days and it would likely disappear from the credit card transactions.

My order canceled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.