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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a iMac 4k 2017, downloaded Big Sur and it won't update, keep getting errors, software is compatible. Anyone else having this issue?
iMac 21.5″ 4K, macOS 10.15
Hi lewis-1,
Thank you for reaching out in Apple Support Communities. We understand an error message appears, when you attempt to download the update for macOS Big Sur. We'll be happy to help.
With the error message you're seeing, we recommend to restart your Mac and attempt the update again. Here's two helpful articles on how to perform each step:
Please let us know if that helps.
Kind regards.
Hi lewis-1,
Thank you for reaching out in Apple Support Communities. We understand an error message appears, when you attempt to download the update for macOS Big Sur. We'll be happy to help.
With the error message you're seeing, we recommend to restart your Mac and attempt the update again. Here's two helpful articles on how to perform each step:
Please let us know if that helps.
Kind regards.
Tried the next day and it worked TY
lewis-1,
That's wonderful to hear! Thanks for getting back to us and for providing that update.
Have a wonderful rest of your day.
Take care.
I have a iMac retina 4k 2017, down loaded Big sir and it won update keeps saying error and its compatible. Issues with new software? any body else having this issue?
