Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: iMessage not working on Big Sur

Just updated to Big Sur from Catalina on a 16" MBP, and now my iMessage doesn't work. On launch it prompts me to sign in, and when I do, it displays the iMessage interface with all my chats for about 10-20 seconds before it quits and gives me that same prompt again.


If I try to send a message while the interface is displayed it gives an error message about iMessage not being enabled :/


Weirdly enough, the iMessage preferences windows does not open nor is iMessage or FaceTime listed under the services using my iCloud account.


Does anyone know what exactly is happening here, and if there is a fix?


ps: iMessage works fine on my iPad which uses the same AppleID

MacBook Pro 16″, macOS 11.0

Posted on Nov 12, 2020 9:39 PM

Reply
Question marked as Helpful

Nov 19, 2020 12:50 AM in response to ruchira918 In response to ruchira918

I am having the same problem, after I updated I was not able to sign in at all, I sign in, and about a few moments later it prompts me to sign in again. I re-installed macOS Big Sur, and it did not resolve my issue. Even restarting the Mac, and not using it for a few days didn't fix my issue. I thought it would be fixed in a patch, but there hasn't been a patch since Big Sur came out. I would love to fix this.

Nov 19, 2020 12:50 AM

Question marked as Helpful

Nov 24, 2020 4:07 AM in response to ruchira918 In response to ruchira918

So, imsg now works on my macbookpro... What I did...


1) Go to Messges app - Preferences - uncheck imessage on cloud

2) Sign out

3) Sign back in with your Apple ID password

4) Enable the settings again


Hope it starts working for you guys as well. It was so annoying when it didnt sync in real time...

Best wishes

-Farah

Nov 24, 2020 4:07 AM

There’s more to the conversation

Read all replies
Question marked as Helpful

Nov 19, 2020 12:50 AM in response to ruchira918 In response to ruchira918

I am having the same problem, after I updated I was not able to sign in at all, I sign in, and about a few moments later it prompts me to sign in again. I re-installed macOS Big Sur, and it did not resolve my issue. Even restarting the Mac, and not using it for a few days didn't fix my issue. I thought it would be fixed in a patch, but there hasn't been a patch since Big Sur came out. I would love to fix this.

Nov 19, 2020 12:50 AM

Reply Helpful (14)

Nov 22, 2020 12:07 PM in response to ruchira918 In response to ruchira918

I had this issue for a week. Only when I used Safari did I realise what the issue was! I could not connect to any website. All Apple products did not work for me, Facetime, iCloud, Messages, even the app store was sometime intermittent. It also prevented me from installing Sophos End Point correctly, as it was blocking the autoupdate that installs the extension.



Somehow the settings in Safari/ as part of the Big Suck update toggled the network Proxies settings 'Auto Proxy Discovery'.

Just go to the wifi icon, click Network Preferences, unlock the padlock, enter your Mac OS user account password, click Advanced, select the Proxies Tab and then untick Auto Proxy Discovery.


Your welcome.

Nov 22, 2020 12:07 PM

Reply Helpful (3)

Nov 23, 2020 10:41 PM in response to BigSuck In response to BigSuck

You mean "You're Welcome"? Yeah, no that didn't help. Big Suck is funny tho.. my Auto Proxy Discovery was already unticked.

But, still iMessage not working. I guess the joke is on us.. brand new computer or brand new OS and things don't work. Oh well, waiting on a fix or update.

Nov 23, 2020 10:41 PM

Reply Helpful (3)
Question marked as Helpful

Nov 24, 2020 4:07 AM in response to ruchira918 In response to ruchira918

So, imsg now works on my macbookpro... What I did...


1) Go to Messges app - Preferences - uncheck imessage on cloud

2) Sign out

3) Sign back in with your Apple ID password

4) Enable the settings again


Hope it starts working for you guys as well. It was so annoying when it didnt sync in real time...

Best wishes

-Farah

Nov 24, 2020 4:07 AM

Reply Helpful (5)

Nov 25, 2020 8:30 AM in response to ruchira918 In response to ruchira918

So when I tried to boot messages this morning in Big Sur, wouldn't open, got a kernel panic, but the notifications for them are showing.

Tried these steps to no avail:

  1. boot to safe mode
  2. reset nvram
  3. moved to trash the .plist file in Library
  4. reset SMC ( even thought I didn't expect this to help as it is used for power issues)
  5. booted to recovery, ran Disk Utility (first aid) on all containers
  6. reinstalled macOS from Recovery


Issue still persists, I understand that there are bugs, so hoping that Apple sends out an update to fix these bugs.

Nov 25, 2020 8:30 AM

Reply Helpful
User profile for user: ruchira918

Question: iMessage not working on Big Sur