an error occurred applying the software update

I took it to a retailer like it suggested in support. The wanted $95. I left. Prayed. Went to church and the genius there fixed it for free. Reboot worked. Reinstall worked. Lost all data. No external drive to back things up on. No major. All is the the clouds.

I have done CMD+R when it gets to the bit where I have to login it says my password is incorrect, I know for a fact that it’s not wrong, just to double check I reset and then logged in with the same password and it worked. No when resetting holding CMD+R the password does not work when picking my profile :(

Sorry to hear. Not fun. I wish I had more answers to help. My only suggestion is to try and contact Apple and see if they can help. Good luck to you. I know this is beyond frustrating. PS - I know I am on borrowed time as I can hear my hard drive starting to make noise. UGH! So frustrating. I am going to go get a WD - My Passport Ultra for Mac 2TB External USB 3.0 Portable Hard Drive and use Time Machine ASAP. Be well.

https://support.apple.com/en-us/HT201232

Its February 2021 and I have waited to do this update in order to do not come

to such an early release problem, but still, here I am.

I have exactly the same screen, but even stranger when I start in recovery mode

it asks which account I want to login and I select the only one there is and asks

for my password, which I am 100% sure it is correct but still it does not accept it.

There is also the option to unlock the Macintosh HD using a password which also

seems not to be the pass I am using for 7 even years on this computer.

What should I try next???? =(

Hi! I am also a student and have been freaking out because I left my computer to update and now the same thing happened to me. I did everything you did but I’m having a bit of trouble when you said hold down the option key it didn’t pop up with anything. Please help !! :((

Hi. Sorry if this to late but I’m desperate lol. I’m at the macOS Big Sur but I don’t have enough free space to upgrade 😭. I just want to get my computer back to normal I don’t care about the update. Does anyone know a solution?

Same issue. Even after “Command + R” into macOS recovery, there is no volume to recovery. Donno what to do now.

I think there is no solution for this issue. I called Apple support but they couldn't help me. Unfortunately, I did formatting and I lost everything 💔

Thanks to Big Sur 💔💔💔💔

the same to u...

What do u mean command r? I hold down command r and nothing happened

Thank you, it worked.

Have you managed to fix this problem? I have got to the same place and I'm not sure what to do now? Thanks

Thanks

hey! did you fix it??? please help if you did