installing big sur mac not starting

Downloaded Big Sur for my wife's MacBook Pro when installing machine has stuck with a black screen

Posted on Nov 13, 2020 3:46 AM

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Posted on Nov 30, 2020 3:36 PM

Note Apple has published a support document for those of you having install/boot issues with 2013-2014 13" MacBook Pros:


If you can’t install macOS Big Sur on certain 13-inch MacBook Pro computers from 2013 and 2014 - Apple Support

59 replies

Nov 15, 2020 7:28 PM in response to t5vag

This issue is also affecting my MacBook Pro (13-inch Retina Late 2013) with Intel Core i7-4558U @ 2.80 GHz and 8 GB of RAM. However, it only happens when my MacBook Pro is connected to my Apple Thunderbolt Display and I boot it up. Black screen.


If the Apple Thunderbolt Display is not connected, it boots normally and works fine. If I connect the display after it boots up, it works fine. The issue only emerges when the Apple Thunderbolt Display is connected to my MacBook Pro and it tries to boot up (or restart with the display attached).


So, the Apple Thunderbolt Display causes the issue for me when it's connected to my Late 2013 13-inch MacBook Pro. Otherwise working fine here.

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installing big sur mac not starting

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