installing big sur mac not starting

Were you able to get your Mac fixed and did they charge you for the repair? My 2019 MBP died following the install of Big Sur when it went to restart. Was told it was the logic board. Hoping that Apple will take responsibility for this issue.

What I observe is that local Apple shop representatives and central Apple support staff do react differently

on these cases. I read about the following variations:

• The guy in Dubai store that got the i/o board replaced for approx. 100 USD
• The lady in the Düsseldorf shop and several others that got an offer of approx. 500 USD for Logic board replacement
• One guy in Germany that got an i/o board replacement free of charge.
• Another guy from Germany, I read on a Facebook forum that got the Apple support to admit its a i/o board issue,

where the support said they do not get spare parts for vintage hardware and they offered to potentially replace the MBP with another one but is waiting for their final offer.

To me handling these issues in such different ways seems wierd.

Same here! Help!

My MacBook Pro has been stuck for four hours with the message “Less than one minute remaining” on screen.

Thank you so much! This worked for me as well. I am excited to check out the updates! Enjoy!

Exact same issue here on my wife’s 2014 13” MBP. Doesn’t respond to PRAM reset, recovery mode etc. Apple support have escalated the case and hope to get back to me next week

I have the same issue, went to iStore and they want to send my laptop for repairs, could take week or two. Hoping that they resolve it quicker for you. Please post an update when you know what to do.

I’m having the same issue. It’s been stuck for hours. What is Apple suggesting?

My MacBook Pro -late 2013 is bricked. Called Apple and the cost is over $500.00. I’m hopeful a fix is coming soon.

I've experienced the exact same behavior post Big Sur upgrade, except that my MBP is a mid-2016 with the touch bar! It's goes into Apple for repair next week. Pretty disgusted, actually.

I have the same problem on my MBP 13” 2014. Black screen, no Apple logo and the keyboard is not working.

I have called Apple support but no resolve, they schedule me a service appointment.

Are they making you pay for it?

Mine too. Nov 2013 MacBook Pro retina. Bricked by the big sur update.. Keen for help on a fix...

I will see when I go there.