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My wife installed BigSur on her Macbook today. now she can no longer select A4 paper on her HP LaserJet 1020, its stuck on US letter size.

My wife installed BigSur on her Macbook today. now she can no longer select A4 paper on her HP LaserJet 1020, its stuck on US letter size.


Any ideas how to fix this?


MacBook

Posted on Nov 13, 2020 5:10 AM

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Question marked as Top-ranking reply

Posted on Nov 14, 2020 9:06 AM

I am guessing there isn't a ppd in /etc/cups/ppd. Deleting and re-adding the printer, if possible with the HP installation difficulties and if there is a driver available, should fix this. Copying the drivers from an earlier system should also work.

2 replies

My wife installed BigSur on her Macbook today. now she can no longer select A4 paper on her HP LaserJet 1020, its stuck on US letter size.

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