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Question: MacBook Pro bricked after failed Big Sur update 😵 ⚰️

Hi Guys and Gals.


I saw that there was an update to Big Sur today so clicked update. It all downloaded fine and I clicked all the items to go ahead. It said it'd be a while so i stepped away from the computer. When i returned the screen was black - no status bar, no nothing, but I could tell the LED was on. Nothing would wake it up so I eventually held the power button to force a shutdown.


Now it won't boot. Tried SMC, PRAM, holding shift, option keys, recovery mode etc etc. Tried all many many times.


The only thing that happens is the LED for the screen turns on. So i can see it's slightly lit black, and the apple logo on the outside of the screen is lit up.


An automatic Catalina update destroyed my dads iMac a month or two back - resulting in a new SSD and a cracked screen from opening it up. And now my MacBook Pro (A1502) is now dead?? What's the deal?


At least it would boot into recovery mode - this one won't even get to the loading bar, or chime when i'm trying to reset the PRAM!


Any ideas? I've done everything I know to do. It was working just fine before the update, and now i'm kicking myself. Cant even do a restore from my backup!


😰



[Edited by Moderator]

MacBook Pro 15″, macOS 10.12

Posted on Nov 13, 2020 7:32 AM

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Nov 13, 2020 7:39 AM in response to nuoptik In response to nuoptik

nuoptik wrote:

Hi Guys and Gals.

I saw that there was an update to Big Sur today so clicked update. It all downloaded fine and I clicked all the items to go ahead. It said it'd be a while so i stepped away from the computer. When i returned the screen was black - no status bar, no nothing, but I could tell the LED was on. Nothing would wake it up so I eventually held the power button to force a shutdown.



Sounds like you shut down will the install was still in progress...


How to reinstall macOS from macOS Recovery - https://support.apple.com/en-us/HT204904



Restore from back up


Nov 13, 2020 7:39 AM

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Question marked as Helpful

Nov 13, 2020 7:39 AM in response to nuoptik In response to nuoptik

nuoptik wrote:

Hi Guys and Gals.

I saw that there was an update to Big Sur today so clicked update. It all downloaded fine and I clicked all the items to go ahead. It said it'd be a while so i stepped away from the computer. When i returned the screen was black - no status bar, no nothing, but I could tell the LED was on. Nothing would wake it up so I eventually held the power button to force a shutdown.



Sounds like you shut down will the install was still in progress...


How to reinstall macOS from macOS Recovery - https://support.apple.com/en-us/HT204904



Restore from back up


Nov 13, 2020 7:39 AM

Reply Helpful (5)

Nov 14, 2020 10:14 AM in response to nuoptik In response to nuoptik

Does anyone know if the big sir update involved a firmware or disk update? I can only assume as the recovery mode is unavailable that something to do with one of those got interrupted (and then are Apple guys able to push new firmware if it gets messed up?)

Nov 14, 2020 10:14 AM

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Nov 14, 2020 10:21 AM in response to nuoptik In response to nuoptik

Exactly the same has happened to my Macbook Pro. None of the recovery methods suggested do anything.


Only possible option I see is to create a bootable USB drive.....but you need a Mac for that, which I don't have because mine is bricked!


And the Apple stores are shut here, of course.

Nov 14, 2020 10:21 AM

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Question: MacBook Pro bricked after failed Big Sur update 😵 ⚰️