Spotlight not working on Big Sur?

I left product feedback, but I wanted to know if anyone else is experiencing zero results when using spotlight?


All parameters in system preferences are checked. A restart didn't fix it.

MacBook Pro 16″, macOS 11.0

Posted on Nov 13, 2020 9:35 AM

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Posted on Jan 10, 2021 11:06 AM

Hi, I've been trying to fix that exact problem by doing reindexing from all possible guides I could find. But it turned out the problem was my Trend Micro antivirus that simply is not BigSur compatible. Once I removed that my mac could index spotlight again, random freezes stopped, network disconnect stopped and battery life skyrocket!


Check your antivirus and other apps with kernel level permissions. Remove them and make sure they are BigSur compatible. I could not get a Trend Micro version that worked so I switched to Bitdefender and all problems are gone!

66 replies

Dec 5, 2020 4:58 AM in response to Wesley Johnson

I have the same issue and spent already an incredible amount of time with APPLE support. The search is for me extremely business critical to find information on short notice. Unfortunately I did the BIG SUR update immediately after it came out and since this timeframe I suffer daily extremely as I can't search my E-Mails any longer. It took a long time on standard try and error to get to a point where APPLE Support has now taken the log details of my Mac to analyze it with engineering. I hope that I get soon at least a temporary hot-fix.


The issue:

After BIG SUR update my result list showed up after a search in E-Mail for approx. 1 day. After this, the search never came back with a results list. You can see that the system tries to do something and shows at the end of the email folder where you search: "SEARCH..." , but nothing happens.


  • 1st contact with APPLE SUPPORT: re-installation of BIG SUR => Search list worked for approx. 1 day and then didn't show up
  • 2nd contact with APPLE SUPPORT: CONTROL-COMMAND-P-R => deleting the VRAM => worked for one day, same issue
  • 3rd contact with APPLE SUPPORT: in Finder: pressing OPTION-key => Select: MOVE TO - LIBRARY => deleting under messages the SPOTLIGHT index => worked for one day => same issue
  • 4th contact with APPLE SUPPORT: creating new user and installing E-Mail and loading my Account => worked for one day => same issue
  • 5th and 6th contact with APPLE SUPPORT: I was now finally able to provide my log information to give it to an APPLE engineer => I hope that I get next week a hot fix => otherwise this will be a disaster


my learning: never doing an upgrade too enthusiastic too quickly if one needs the system for business;-( I rely now on APPLE engineering to get a hot fix..


my learning

Mar 19, 2021 6:02 PM in response to sgbe

Yes, click the Apple icon top left and select System Preferences. Click on Spotlight and uncheck tours of items that you don’t want it to search.


if you want to get more specific, you can go into privacy and add locations that you want the search to ignore.


Unfortunately, I don’t know of a way to implicitly block all locations except the ones you want.

Dec 2, 2020 8:14 AM in response to Wesley Johnson

This has been a nightmare to me. I have thousands of file and hundreds of folder that I need to locate on regular basis. Now Spotlight is useless and I cannot work. It's been two weeks calling several times. I had wiped clean my computer three times and the error persists. Lots of other annoying bugs as well. I have a brand-new iMac! When Spotlight works, it take two to three minutes to find lots of useless stuff from the web and god know from where, not even what I need from my computer.


So basically I have a piece junk sitting on my desk. I cannot work at all.

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Spotlight not working on Big Sur?

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