Mail search not working after Big Sur install

I am unable to get mail search function to work after Big Sur install. After reading some other previous email search content, I closed mail completely, opened with shift+Mail, closed and rebooted and same problem occurring.

iMac, macOS 10.12

Posted on Nov 13, 2020 11:40 AM

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Posted on Mar 10, 2021 9:22 AM

I found out something today, I am not sure if this changed with Big Sur but I strongly suspect it may have something to do with it.


Problem:

When you search, it only now seems to search whatever mailbox is selected in the left hand panel. This is usually "All inboxes". This seems to ONLY search mail in the inboxes (as it says!). I have several accounts and I have been searching in "All inboxes" for ever and it always used to (before Big Sur) find mail wherever it was. Whether it searches folders in imap accounts, I haven't proved yet. However, it does not seem to search mailboxes "On My Mac" - mail downloaded, via imap or pop, and then moved from the inbox, by rules or manually, to a mailbox on the hard drive. This, of course, is where most of my saved emails reside so they are never found!


Solution:

Luckily, smart mailboxes seem to ignore location unless specified. We need to refer to the predefined smart mailbox All unread which uses the rule "message is unread". (There is no rule for "message is read"!)


I created a smart mailbox called All mailboxes using rule "not in mailbox All Unread" which correctly selected all read messages, from anywhere! Thousands of emails appeared! When this mailbox is selected my searches work fine! You may have to wait several minutes each time you select All mailboxes for the Mail program to refresh the total at the top. Mine took about two minutes to find 29k!


VIPs

VIPs are the same but cannot be fixed by humble users as far as I can see. Apple, you need to fix this!! Mail will only show a VIP's mail if it is in an inbox and has not been moved to another mailbox!! This is not how it used to work and it is now useless.


461 replies

May 19, 2021 12:36 AM in response to Robert Garven

I'm not clear on what you mean that you can't select from the dropdown. Do you mean the options are there but you cannot access the options - or that you don't see results?

It works for me. You should be able to select from from, to and all in that dropdown. However, the options will appear in the dropdown, whether there is mail or not.

You're probably already doing this, but to confirm:

If there is more than person with that name / search entry, you will need to select an entry under People first.

The to, from, people dropdown works fine for me - if there is mail in the category. If none apply, you might have no dropdown.

May 19, 2021 7:46 PM in response to Cloudiii

Having a similar issue with a small difference. If I search all the emails from an email address and select ANY instead of FROM I'm able to find all of them however if I use FROM or TO an address in a search the results are only covering the last 2-3 days and then 2019 and down. Almost like that email address never sent an email in 2020 or in the first few months of 2021.


I did update to 11.3.1 and also tried opening with the SHIFT key or force quit the corespotlightd process but the result is still the same.

Nov 15, 2020 1:13 PM in response to razal

I think that's a different issue, Cloudiii.

Is there not a magnifying glass icon at the top right of the menu bar?

If not, try going Edit > Find > Mailbox Search.


When I first opened Mail, I thought the search icon was missing, but it just didn't jump out to me.


Other posters seem to be reporting a different issue - searches result in no results following upgrade to macOS Big Sur.


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Mail search not working after Big Sur install

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