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Printer Driver

Trying to update the printer driver for an Epson Stylus Photo R360 printer to work with OS Big Sur. The Epson compatibility assistant confirms there is a driver available. But on trying to install the printer I get an error message "An error occurred while trying to add the selected device. successful-ok-ignored-or-substituted-attributes" then abandons the installation. Anybody any idea how to get around this please?


iMac, OS X 10.11

Posted on Nov 13, 2020 12:22 PM

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Posted on Nov 15, 2020 7:07 AM

Epson provided a software updater for this printer from June 04, 2019 and claim it is for Catalina. Since Catalina was not introduced until Apple's WWDC later in that month, this is likely a 32-bit printer solution that is not compatible with Catalina, and certainly not for Big Sur. This is at least a 15 year old device that was retired by Epson long ago, and is not supported by Apple's AirPrint either.


Time to shop for a new printer that specifically advertises it supports Apple's AirPrint, so you are not dependent on Epson driver support.

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Printer Driver

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