Trying to update the printer driver for an Epson Stylus Photo R360 printer to work with OS Big Sur. The Epson compatibility assistant confirms there is a driver available. But on trying to install the printer I get an error message "An error occurred while trying to add the selected device. successful-ok-ignored-or-substituted-attributes" then abandons the installation. Anybody any idea how to get around this please?
iMac, OS X 10.11
Epson provided a software updater for this printer from June 04, 2019 and claim it is for Catalina. Since Catalina was not introduced until Apple's WWDC later in that month, this is likely a 32-bit printer solution that is not compatible with Catalina, and certainly not for Big Sur. This is at least a 15 year old device that was retired by Epson long ago, and is not supported by Apple's AirPrint either.
Time to shop for a new printer that specifically advertises it supports Apple's AirPrint, so you are not dependent on Epson driver support.
Thanks so much mate!!! you are a legend
This is fantastic, thank you all! My SX110 series photo printer works great with this driver, even though it's not on the list of printers to use with it. What a great workaround :-D
Hello, thanks a lot for this driver link, it works well on macOS Big Sur 11.2.1.
My Mac can't сonnects with printer EPSON XP-412 413 415 Series-EDBBFB
WOW! IT WORKED! thank you so much!
Hello.
I have found this driver for my Epson L120, and worked so good! https://epson.com.mx/Soporte/Impresoras/Impresoras-de-función-única/Epson-L/Epson-L120/s/SPT_C11CD76201 the issue was, when I update to Big Sur my printer died lol, after that, I came here, and find the drive, in the link mentioned, thanks a lot to the apple community. thanks guys! regards from CDMX
I had the same problem with my Epson Stylus Photo R2000. I went to the Epson Support page and downloaded the Printer Driver v10.33 for macOS 10.15.x. After installing the fresh driver, I was able to add the printer just fine. I guess Big Sur installation broke the previous driver somehow. Hope that helps.
Thanks Jan. The Epson website says a Big Sur driver is available. However contacting Epson to ask exactly where it is, they say it isn't made yet and can't confirm when or if it will be but to wait and see. (Not very helpful!) Their solution was to suggest a back-grade to Catalina.
Hi Jan, many thanks for the info. I have downloaded the Driver and now after much hair pulling my printer is working again. However, I can not now get photo paper in the print menu. Will it make a difference when I print photos? or will it be OK?
Many thanks for your help
Have you tried deleting the printer and then adding it back? Have you checked Epson website for your model for compatibility?
Hi,
Could the following web page be of interest?
Was it the new 10.85 here?
https://www.epson.eu/support?productID=18503&os=38#drivers_and_manuals
Hi Jan. Thank you for the link. Just downloaded it and it works perfectly! Thank you so much! Perhaps somebody should tell Epson support about the solution.....?
Hi waycar,
Have you tried the new v10.85 printer driver here?
Printer Driver
