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59er9er Author

Level 1

5 points

Notification music control for Sonos gone after Sonos update

Anyone else update their device running iOS 14.2 to Sonos 12.2.1 and lose the Sonos S2 music controls from both lock screen and the notification curtain? This was working beautifully until the 12.2 update.

Controls still work for other music services. One strange thing I also see is that the Sonos app is no longer present in the Notifications menu under Settings. This really sucks but I'm thinking it's something Sonos has to fix.

iPhone 12 Pro, iOS 14

Posted on Nov 13, 2020 1:56 PM

Top-ranking reply

59er9er Author

Level 1

5 points

Posted on Nov 17, 2020 7:18 AM

I found this article https://support.sonos.com/s/article/3381?language=en_US which states that there scenarios which prevent the lock screen controls from appearing/working. I've got lock screen controls working again but not 100% of the time...closing every background app except Sonos definitely helps. Oh well.

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Notification music control for Sonos gone after Sonos update

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