You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have downloaded Big Sur and install starts with 15 minutes left and when it reaches 12 minutes it stalls. I let sit for an hour a couple of times and still stalled. I have reset over 100 GB disk space, have reset SMC and PRAM. Still stalls at 12 minutes left. Any ideas? I have a MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
MacBook Pro 13″, macOS 10.15
Hello fdavila.
Thanks for reaching out to Apple Support Communities. We understand that you are having trouble with installing Big Sur because it appears to get stuck during the installation. We will be glad to assist.
Let's try safe mode to see if that works: How to use safe mode on your Mac
Cheers.
Hello fdavila.
Thanks for reaching out to Apple Support Communities. We understand that you are having trouble with installing Big Sur because it appears to get stuck during the installation. We will be glad to assist.
Let's try safe mode to see if that works: How to use safe mode on your Mac
Cheers.
I also have an MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports) and have received the same error message. Please provide me with further directions.
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro15,2
Processor Name: Quad-Core Intel Core i5
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Hyper-Threading Technology: Enabled
Memory: 16 GB
Boot ROM Version: 1037.147.4.0.0 (iBridge: 17.16.16610.0.0,0)
Serial Number (system): C02X63K0JHD2
Hardware UUID: DDFB01FB-1325-535A-8D5C-6420E20EFB5F
Activation Lock Status: Enabled
Storage: 317Gb of 1 Tb is free.....
Big Sur install Stalls at 12 minutes left
