iPhone 12 Pro Notifications with no sound or alert of any kind

I’ve been having this same problem and it’s incredibly frustrating as it doesn’t notify me that I’ve gotten a message. I wouldn’t even know I got a text unless I go on the messaging app directly and check whoever I was texting to see their response. I’ve gone through all of the settings and made sure everything was set and turned on yet still nothing.... Apple please fix this!

You would be amazed at how many people don't even realize it's there. They will buy an 800$ and never open the manual let alone read through this thread enough to find out about the switch. Plus the issues they are having are exactly what happens when you slide that tactile switch above the volume buttons at least the ones having the issues without a smart watch.

Absolutely having the same issue for text notifications. Other notifications seem to be fine. This is a very painful bug. I’m missing so many important work and personal text message notifications.

Apple chat support said engineers are aware. I have a call with Apple support tomorrow night. This needs to be addressed immediately. I have also submitted feedback on this issue. I know this is Thanksgiving week but Apple needs to fix this.

I have tried everything and nothing has worked. A reboot seems to fix for a short time but then it returns. If I’m using the phone I get notifications, seems to happen when phone is locked/screen off. Not 100% sure on that though. Also not getting the notifications on the AW either.

I spent an hour on the phone with Apple tech support going over settings. He made some inquires when we could not resolve it and it turns out it is a known new issue which the engineers are working to solve. look for an update soon.

I just purchased an iPhone 12 pro and am having the same problem of no audible alerts for texts and no audible voice for Siri even though you can see Siri is working by the active swirl.

None of the fixes above have worked.

We rely on these phones for our businesses.

Very disappointing and considering jumping off the Apple ship unless they have a fix this week.

I spoke with an Apple engineer about this yesterday. Apparently if you have an Apple Watch, all notifications (and sound) will go to the watch but not both. I honestly didn’t even realize this but then I tested this and yep, I am getting the noise notification to my watch but not my phone which irritates me because I swear it did not use to be this way before I got the iPhone 12 Pro.

Here is a link: https://support.apple.com/en-us/HT204791

Ok, I spent a couple of days working through to get to an Apple Case Manager. Here is what she had me do:

1. Complete an iCloud backup on your phone.
2. Connect to Apple Music (iTunes) and you want to reset back to factory settings while it is connected to AM. Make sure your computer is updated to latest software version (14.6).
3. Once you get the Hello screen, you want to set your language, etc until you get to the option to restore from iCloud backup.
4. You'll have to set up your wallet, Face ID, etc, but you won't lose anything else but some customizations.
5. All of this effectively uninstalls and reinstalls the operating system.

I am (for now) getting all audible notifications and alerts again.

Hope this helps! It's a hassle, but at least I won't miss calls, texts, and emails. Good luck!

I’m sorry but you referred to “text app”....im assuming just the icon (bubble looking thing), when I swipe left it simply goes to a screen that says “all messengers, known senders, unknown senders”. When I swiped on a specific name it ended up deleting the thread with a yellow pin next to it (yes I swiped left vs right). Any ideas or clarification?

when someone is calling me, my watch only lets me know who called so when my phone is kn my pocket and i feel the vibration and look at my watch NOTHING. Only if my watch is out of Bluetooth distance, then I’ll get the call on my watch. Text are working with no problems.

Just to troubleshoot.. try turning off the Bluetooth on the phone, have a text sent. What's the result ?

I have the same issue, iPhone 11 Pro 14.2 no text alerts with Bluetooth on, connected to iWatch 5 44mm

I have Do Not Disturb activated on my iPhone scheduled for 9 pm to 7 am. It seems like the silence never shuts off the watch.

So I turn off Bluetooth every morning turn it on and text message alerts work till the next morning... ?idk? : /

Having same problem with new IPhone 12 Pro Max. No sounds or alerts work or sound. We also have IPhone 12 Pro and it’s working fine. So it must be the Max that’s having issues? We did a shutdown and restart and it fixed the problem on the Pro Max. We’ll see if it stays that way. But if you haven’t, try turning off the phone and then powering back up.

My notifications sounds weren't working when my phone was locked but it worked when it was unlocked. Searched this problem and found this thread. Tried to take off my apple watch, and it worked -- the notification sound works while locked. I hope this gets resolved soon 😐

It is apparently an iPhone 12 OS issue, many of us without Apple watch are having the issue, and as stated earlier, after an hour on the phone and sharing my iPhone screen with a support tech, after his inquiries to engineering, they informed him it is an issue they are aware of and working on.

Same story as most people here on my iPhone 12 pro. I don’t use an Apple Watch. I have tried it with Bluetooth on (my preference) and off and get the same result.

For me it’s sporadic and doesn’t correlate to anything. I’ll get an email/text/call notification come through fine. 10 minutes later with no settings changed I won’t get anything.

I can imagine some people having the problem because there are 3 different places to adjust volume; ringer side buttons, swiping down for control center slider, and slider in settings under sound and haptics. They can sometimes all be set at completely different levels. I would suggest others check them all to rule out that issue. I can see the purpose of two different sound settings, one for ringer/notifications and one for system volume (i.e. music and apps). I don’t see why when I press the side buttons to put the ringer on max, the slider under settings->sounds and haptics can still be down. Seems like those two should always match.

In any case, I always check them when I notice the problem happen daily and it still occurs when they’re all at max.

Come on Apple engineers. Let’s get this fixed.

Turns out the update turned off notification badges, sound, alerts...anything and everything to do with messaging app. I had to go to both sound and haptics as well as the notifications section for messages to get them all back. Working for now.