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new iphone seems stuck on transfer after I entered the apple account information

transfer to new iphone 12 seems stuck after entering apple information - something could be happening, but there are no messages saying that...

iPhone

Posted on Nov 13, 2020 6:36 PM

Reply
1 reply

Nov 20, 2020 3:09 PM in response to kenvisitedcornville

Hi kenvisitedcornville,


It sounds like you're working on setting up your new iPhone, and we'll be happy to help!


So we can offer the most relevant guidance, can you describe what's appear on your iPhone's display right now?


After entering your account information, did you choose to restore data from an iCloud backup?


You can also find guidance that may help here: Set up your iPhone, iPad, or iPod touch


We'll look forward to hearing back from you, and using what we learn to offer the best next steps.


Take care!

new iphone seems stuck on transfer after I entered the apple account information

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