I have a 2014 Macbook Pro 13" Retina that I have installed the new Big Sur OS, I did make sure there was enough space to install beforehand which there was.
I now have a mac that is powered up (apple logo on lid is lit up) but the screen is black and I have no idea what to do?
I don't know of it is still installing the OS or if its locked or something else. I set off the install and just left the laptop to do it's thing
Any help would be greatly appreciated.
Hello! I have a late 2013 MacBook Pro, I had the same problem while installing Big Sur (black screen). I did some research and on Apple help website it suggest to first hold down power to force shut down, then to hold power button again for 10 seconds. After 2-3 attempts, I got the password screen and installation of Big Sur has finished it’s process. The only problem seems that now, if I turn off my computer I have to do the same trick because It gave me a black screen when I tried to start. So as I rely on this MacBook Pro to work from home, I just never power off, just sleep mode.
here is the page I found to resolve temporary my problem: https://support.apple.com/en-us/HT210905
Me too, I thought that waiting three months after the initial release would have allowed enough time for them to fix the issue but no. One very expensive 2019 MBP brick!
For me it did show as an “update” and now I have a brick instead of a working laptop.
Did you manage to do smth about the problems you were facing? What year was your machine?
Thanks
Big Sur - Black Screen After Update?
